Testimonials

Testimonials for Rainy Day Basement Systems

Many years ago, we started to realize that our house was settling. It’s been in a slow and steady rate of settling for a long long time. I chose Rainy Day even though I got bids from some other companies. First of all because I know Dan very well. I trust him. He’s a very forthright person. And, I have talked to other people who have had work done by him and they were very very pleased. So, that made up my mind that I am going to go with Rainy Day. Super super nice crew and never once was there any problem with neatness or being careless. It was just a super job. The most noticeable difference right off the bat is our house is now level again. Doors that would not shut before, shut normally now. Office drawers that would never stay shut—I had to lock them with boxes to keep them shut—the drawers do not come open on their own anymore. It is perfectly level. We got it right back to its original position, which we never thought would happen.
Karl W. of Arlington, WA
Monday, December 4th
I came across Rainy Day online and they had really good reviews so I contacted you. The process was quite convenient, they came out explained the encapsulation concept and process. It took them 2 days, they took out all the old stuff and the air quality seems to be a lot better than it was!
Tim D. of Everett, WA
Thursday, August 17th
Excellent crew - organized, focused, kept me informed, thorough clean up
Agnes H. of Greenbank, WA
Friday, December 23rd
Professional, polite, good work skills
Allen and Ann S. of Darrington, WA
Monday, March 5th
Very polite, hard working and thorough. Very informative about products and recopmmended applicatinons.
Kathy W. of Concrete, WA
Tuesday, January 12th
Testimonial Photo by Darlean and Tim W.
Dear Dan, My husband and I would like to take this opportunity to thank you for the wonderful work you and your crew have recently done for us. I can honestly say this is the best home improvement investment we have ever made! Your Rainy Day Basement Systems crew is the most professional group we have ever hired. Their respect for our home and privacy was very reassuring and the quality of their work was truly insurmountable. Our eight years of problematic crawlspace issues is finally over! Rainy Day Basement was able to resolve water issues that two other companies could not. I can now sleep much better knowing that I have a clean, dry and rodent free space beneath my home. We are ever so grateful and will be recommending this work to family and friends for years to come.
Darlean and Tim W. of Monroe, WA
Tuesday, January 3rd
Testimonial Photo by Darlean and Tim W.
To Whom It May Concern, I can honestly say this is the best home improvement investment we have ever made! Our Rainy Day Basement Systems crew was the most professional group we have ever hired. Their respect for our home and privacy was very reassuring and the quality of work their work was truly insurmountable. Our eight years of problematic crawl space issues is finally over! Rainy Day Basement was able to resolve water issues that two other companies could not! I can now sleep much better knowing that I have a clean, dry and rodent free space beneath my home. We are ever so grateful and will be recommending this work to family and friends for years to come. 
Darlean and Tim W. of Monroe, WA
Wednesday, January 4th
Very good job and professionally done
Gary and Susan S. of Arlington, WA
Tuesday, January 3rd
Very good
Kamol and Pawadee L. of Arlington, WA
Thursday, October 6th
Looks great, nice clean work. Dan seemed trustworthy. Trusted our referral also. Happy with the job :)
Renee and Patrick M. of Arlington, WA
Thursday, October 6th
They did a great job! VERY satisfied! In the past few months, we’ve had heavy snow, snowmelt, and rain, and we haven’t had a single problem with flooding in the basement. It looks like the problem is fixed once and for all!
Marli and Chris B. of Arlington, WA
Thursday, October 6th
Good guys
Carol and Holly S. of Arlington, WA
Thursday, October 6th
Very satisfied
Steve and Tami L. of Arlington, WA
Thursday, October 6th
Each person who worked here from Delano to Kevin to Vladimir's crew, were always helpful to explain what they're doing and why. They had the combination of knowledge yet never felt like a "sales" job. 
Mary Lou and David D. of Arlington, WA
Friday, December 23rd
Excellent - great communication and friendly. Joe answered all my questions and showed me different options.
Evelyn S. of Arlington, WA
Wednesday, May 3rd
Testimonial Photo by Mary Lou & David D.
Dear Mr. Malsch, Rainy Day Basement provides excellent service. But first there was pain – the pain of worry once we were aware of a leaking foundation and all the attenuating problems. Last October was our “moment of truth” and I phoned your Arlington office. From the first phone call until this past Tuesday, July 18th, every contact with your company has been professional, helpful, patient and empathetic. Fortunately, I’ve never had to deal with leaking crawl spaces etc., so when it became an issue for us, I was overwhelmed. I knew it was serious and couldn’t be put on hold, but where to start? What would really fix the problem? Most importantly, who to trust? I knew I wanted a company that would complete the repair; I did not want to be the project supervisor. I found your website and gave you a call. The office staff was patient and empathetic. I felt as though she truly heard about my issue and, just as importantly, my worry. Next, Delano Berry made a thorough assessment, complete with photos and diagrams. He sat and explained repeatedly as I kept asking questions. In fact, after sleeping on the issue, I had more questions and he stopped by on a Sunday to meet with us again. He never pressured us. We decided to proceed, a start date was set (right before Christmas) and so it began. Each day the installers were here they never stopped working. When it was all done, I requested that someone come out and review the work. While our crawl space is 6-feet high, we don’t have stair access and I didn’t feel I could get down there. Besides, how would I know if work had been performed correctly. There was some lag tie as I searched for an electrician to complete the electrical part. Ki Electric was great, though busy, and we had to wait. Once that was completed, I again phoned to have someone verify that the electrical was in good order. And that is when I met Russ Dyer. What a guy! He came and made a thorough inspection of all the work done. While the electrical was good, he felt some of the original finish work was not quite as it should be. He spent two days “touching up” every little thing he felt needed attention. We so appreciated his determination to see the job done to completion. Finally, by late January everything was up and running. Unfortunately for me, the dehumidifier was located directly under our master bedroom and every time it ran, which is often at night, I could hear it grumble. Now that it’s July, I thought surely that thing won’t run so often, but I was mistaken. July 17th, I phoned and requested that someone come out and check that the dehumidifier was running correctly. Tuesday, Russ phoned to let me know when he would be out. Again, he doesn’t quit until the job is done and done well. After verifying that the dehumidifier was functioning properly, he moved it. While down there he also checked out the perimeter and found where rodents had chewed through the insulation material in 3 of the air gaps and he back filled those. That night I slept like a baby. This is a long letter, but without knowing the process from a customer’s perspective I don’t think you can appreciate the quality of work your staff performs. It was an expensive job, but we feel that our water issues have been handled. After this wettest of winters, all is dry! Yay us! Yay you!   Sincerely, Mary Lou D. 
Mary Lou & David D. of Arlington, WA
Friday, July 28th
Satisfied so far. Your crew was polite, informative, considerate, hardworking, efficient. They were helpful and addressed our concern and questions. Showed exactly what our needs were and how they would be addressed. Loved the crew. We were presented with what needed to be done, proof, and solutions to our needs so knew what was expected and how it would be completed.
Alan and Kristy B. of Arlington, WA
Monday, November 27th
Total testimonials : 180