Meet the Team

Marcy Proffit from Rainy Day Basement Systems

Title: Appointment Center Representative

Hometown: Granite Falls, WA

Marcy Proffit from Rainy Day Basement Systems

Marcy has over 17 years of customer service experience! Her outgoing and sociable personality was immediately recognized by Dan and Lovey who engaged with Marcy in a stranger passerby conversation. The conversation quickly turned into an interview offer.

“What really made me want to send in my resume was Dan’s personality—he is outgoing and friendly. A lot like me. I always have a smile on my face. Just knowing that I am going to work puts a grin a mile long on my face. I strive to make sure every caller, customer, coworker, and person in general, has that same grin at the end of the day.”

Marcy gives 100% to each caller, using the communication skills she developed from her customer service and retail positions. She always puts others first and is excited to meet new people.

When Marcy isn’t helping people schedule their basement, crawl space or foundation appointments, she can be found spending time outdoors and with friends and family. She loves hiking, riding ATVs, motorcycling, camping, and visiting with her two sons and adorable grandson, who she says has, “The most gorgeous blue eyes.”

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