Meet the Team

Jessica Melanson

Rainy Day Basement Systems

Title: Appointment Center Manager

Hometown: Mount Vernon, WA

Jessica Melanson from Rainy Day Basement Systems

Jessica has been with us since 2010. As the appointment center manager, Jessica keeps track of all calls, appointments and meetings for each of our team members. She is extremely organized and always works with a smile. She herself has a Rainy Day Basement System encapsulated crawl space and knows what kind of a difference it has made on her home. Jessica loves working at Rainy Day because she knows the difference it will make on every one of our clients lives.

When Jessica isn’t busy at work, she is often at home spending time with her loving husband and adorable daughters. Once the weather is nice enough, they can usually be found around the yard tending to their many gardens.

Customer Reviews
About Me
  • By John A.
    Snohomish, WA

    Customer Review

    By John A.
    Snohomish, WA

  • By Bennie R.
    Snohomish, WA

    "To whom it may concern: I want to applaud your company especially the management because the attitude of the men have to have..."

    Customer Review

    By Bennie R.
    Snohomish, WA

    To whom it may concern: I want to applaud your company especially the management because the attitude of the men have to have been passed down to them.  From Jess, to Ryan, to Kevin, Daniel, Zach, I get the feeling that they do want to do the best for their customers. These people are an asset to any company. Daniel and Zach made me feel that I chose the right company.  Thank you, Bennie R.

  • By Kaz K.
    Seattle,, WA

    Customer Review

    By Kaz K.
    Seattle,, WA

  • By Vina T.
    Everett, WA

    Customer Review

    By Vina T.
    Everett, WA

  • By Ralph B.
    Edmonds, WA

    Customer Review

    By Ralph B.
    Edmonds, WA

  • By Lisa R.
    Langley, WA

    Customer Review

    By Lisa R.
    Langley, WA

  • By Erica & Pedro M.
    Mount Vernon, WA

    Customer Review

    By Erica & Pedro M.
    Mount Vernon, WA

  • By Dennis And Mary Ann T.
    Mount Vernon, WA

    Customer Review

    By Dennis And Mary Ann T.
    Mount Vernon, WA

  • By Peter D.
    Mount Vernon, WA

    Customer Review

    By Peter D.
    Mount Vernon, WA

  • By John & Nina T.
    Mount Vernon, WA

    Customer Review

    By John & Nina T.
    Mount Vernon, WA

Testimonials
from customers I've helped!
  • "I have been completely impressed with how everyone at Rainy Day has communicated with us about everything..." Read Full Testimonial

    Sherman B. of Sultan, WA

    Customer Testimonial

              I have been completely impressed with how everyone at Rainy Day has communicated with us about everything they planned to do. From the first sales call until the final day of work. Everyone went out of there way to make sure we knew what to expect next. The operations manager came out at the beginning of the project, and a job this big is definitely a project and went over the work one more time and gave us a rough schedule on when they expected to get the work done. He also kept us updated on the crews schedule on a daily basis because they were facing some unexpected weather challenges due to snow in the area. We had a couple of crews involved in the project and the foremen of each crew made sure we knew just what they were going to be doing that day when they arrived and then what they had accomplished just before they left in the evening. The only thing I would like to see is to have the operations manager come by one last time after the work was completed and inspect the final installation. I recently had a new roof put on by a small roofing company in the area and after the job was completed the owner of the company came out and inspected the work and found a few (very few) items he thought needed correction and had someone come out and fix them. I really appreciated that extra care since I am far from an expert on roofing. The same applies here with the crawlspace and the Rainy Day material. I'm far from being an expert on this part of our home so one last look at the work by someone who is would be awesome. Bottom line is I think the system should be very helpful in controlling both moisture in the crawlspace and therefore the house and in controlling rodents that are a constant issue when you live in a rural area with woods and fields surrounding the house.
    Sherman B.
    Sultan, WA
  • "I want to applaud your company, especially the management, because the attitude of the men have to have been..." Read Full Testimonial

    Bennie R. of Snohomish, WA

    Customer Testimonial

              I want to applaud your company, especially the management, because the attitude of the men have to have been passed down to them. From Jess, to Ryan, to Kevin, Daniel, Zach, I get the feeling that they do want to do the best for their customers. These people are an asset to any company. Daniel and Zach made me feel that I chose the right company. Thank you, Bennie R.
    Bennie R.
    Snohomish, WA
  • "100% satisfied. Very nice person who answered when I called (Jessica) every time. Ed was very helpful in..." Read Full Testimonial

    Marcus and Cameo K. of Lynnwood, WA

    Customer Testimonial

              100% satisfied. Very nice person who answered when I called (Jessica) every time. Ed was very helpful in explaining everything to us. The place was cleaner than it ever was before after they left. Very nice gentlemen and hard workers.
    Marcus and Cameo K.
    Lynnwood, WA
  • "Wyatt and the installation crew were on-time and polite. The office staff, Niki and Jessica, answered and..." Read Full Testimonial

    Matthew H. of Everett, WA

    Customer Testimonial

              Wyatt and the installation crew were on-time and polite. The office staff, Niki and Jessica, answered and provided follow-up calls in a timely manner. The knowledge and presentation, along with the superior products, are why I chose to work with Rainy Day over a different contractor.
    Matthew H.
    Everett, WA
  • "If I could give Rainy Day 10 stars, I would. From the very beginning they were so communicative and..." Read Full Testimonial

    Hannah & Tyler P. of Everett, WA

    Customer Testimonial

              If I could give Rainy Day 10 stars, I would. From the very beginning they were so communicative and professional. We did the demolition ourselves before they came in to install our drainage system and I was able to ask them questions along the way for advice we needed. After the work was done we had a problem arise and Kevin (project manager) went above and beyond to help us solve it. Unfortunately, it's something really out of their hands now. I am so happy with Rainy Day Basement [Systems]. I'm now holding every other company we work with to their standards. Unfortunately, companies like this are hard to find. This was our first major project since buying our house and we feel very grateful and lucky that we found Rainy Day!!!!!
    Hannah & Tyler P.
    Everett, WA
  • "Rainy Day's responsiveness, good reviews, and informative website helped me choose them over another..." Read Full Testimonial

    Ralph B. of Edmonds, WA

    Customer Testimonial

              Rainy Day's responsiveness, good reviews, and informative website helped me choose them over another contractor. They were available in a short period of time and I would highly recommend them. Ed was knowledgeable, friendly, hard-working, and keeps the client's best interests. Russ was also friendly, hard-working, efficient, and accurate. Jessica and Niki were friendly, attentive, and responsive. Clean-up was 5/5.
    Ralph B.
    Edmonds, WA
  • "I've never encountered a business like Rainy Day Basement Systems that infuses their entire system with..." Read Full Testimonial

    Jennifer D. of Sedro-Woolley, WA

    Customer Testimonial

              I've never encountered a business like Rainy Day Basement Systems that infuses their entire system with excellence. From friendly, efficient scheduling staff to timely, thorough, and informative email/personal confirmations of appointments, this company is top-notch. It turned out they couldn't provide a bid on my house because it doesn't have a foundation, but that didn't stop them from offering advice on other options. I super appreciate the time they took to share their expertise, and I'm sorry I couldn't do business with them because I'm sure their systems and installation are also top-notch.
    Jennifer D.
    Sedro-Woolley, WA
  • "Niki and Jessica in the office were very helpful. They have been on the ball since my first contact with..." Read Full Testimonial

    Nancy H. of Mount Vernon, WA

    Customer Testimonial

              Niki and Jessica in the office were very helpful. They have been on the ball since my first contact with them. They provided me copies on my sister's paperwork which I really appreciated. Russ came out to check on issues with water and annual check on system, and also met with the owner. Both were great. The clean-up was satisfactory and the basement looks great.
    Nancy H.
    Mount Vernon, WA
  • "Rainy Day's office staff is very professional. The installation crew members are very hard workers and very..." Read Full Testimonial

    Erica & Pedro M. of Mount Vernon, WA

    Customer Testimonial

              Rainy Day's office staff is very professional. The installation crew members are very hard workers and very communicative. They explained everything really well were very patient and not pushy at all.
    Erica & Pedro M.
    Mount Vernon, WA
  • "The office staff was great and easy to work with and found the answers to questions. David Nush and the..." Read Full Testimonial

    Dennis and Mary Ann T. of Mount Vernon, WA

    Customer Testimonial

              The office staff was great and easy to work with and found the answers to questions. David Nush and the Installation crew were on time, got the job done in time provided, cleaned up each day and came back and fixed water pipe. They were on time and even started the whole project early. They have been attentive to questions and responded quickly to a couple of minor issues. The people from the the staff on the phone Ryan and Kevin in the pre and post inspection to David, Michael and and the crew on the job. Thank you and has brought peace of mind.
    Dennis and Mary Ann T.
    Mount Vernon, WA
Before and after photos from jobs I've worked on:
  • Fixing Standing Water in Bellingham, WA Crawl Space
    Before
    Fixing Standing Water in Bellingham, WA Crawl Space
    After

    Fixing Standing Water in Bellingham, WA Crawl Space

    Before: This crawl space was mostly dry until recently when it started leaking and holding on to standing water. The homeowners were concerned, and called Rainy Day for a solution.

    After: We cleaned out the crawl space and installed our waterproofing system. It started with installing drainage piping and sump pump system. We then sealed the crawl space in our highly-durable CleanSpace vapor barrier. Once the crawl space was encapsulated, we installed our energy-efficient SaniDry Sedona Dehumidifier to keep humidity low and filter the air. The before and after is drastic, and now the home is protected and dry.