Appointment Center Representative

We are growing and currently looking for a highly motivated and positive individual to join our Appointment Center team. This person must have strong organizational, customer service and time management skills. We are looking for people with high attention to detail. Strong verbal communication, and proficient computer skills are key. This individual must be highly comfortable speaking with our current and prospective customers on the phone, both for inbound informational/troubleshooting calls, and outbound calls to schedule appointments or annual maintenance appointments. We provide our employees with the best quality tools, materials, and training to guarantee your success. All you need to do is bring a positive and winning attitude and a willingness to learn our process!

Rainy Day’s purpose is to redefine the industry by pushing beyond the status quo and providing our customers with a remarkable experience.

Benefits to you:

•   Fun, Family-Oriented Workplace

•   Full-Time Employment

•   PTO & Paid Holidays

•   Weekends Off

•   Medical, Dental & 401k Available after 90 days

Appointment Center day in the life:

•   Represent the company through telephone contact by answering calls, setting sales appointments.

•   Scheduling Annual Maintenance and service calls, and following up on a variety of issues. 

•   Keep customer files updated, complete, and accurate.  

•   Meet or exceed goals for setting appointments, Annual Maintenance, and lead conversion.

•   Perform a variety of administrative tasks to support other departments of the company.  

•   Provide customers with a remarkable experience.

•   Regular, reliable on-site attendance. 

Who's right for the job:

•   Knowledge of customer service principles and practices.

•   Strong customer focus.

•   Skill in operating a personal computer and programs.

•   Skill in verbal communication.

•   Ability to understand, speak, read, and write English.

•   Ability to handle a variety of tasks.

•   Ability to perform accurate data entry.

   

Apply today online and become a member of our fabulous team!

https://rainydaybs.bamboohr.com/careers/25?source=aWQ9MjQ%3D